1. MANAGING OF YOUR ACCOUNT

To access certain services on our platform, you may need to create an account and provide personal information. We retain the right to invalidate your username or password at any time without notice, and we won't be liable for any resulting losses.

You’re responsible for keeping your account details secure, including your password. If you suspect unauthorized use of your account, notify us immediately. Any activity using your account will be considered authorized by you, and you agree to be liable for it.

Ensure that your account information is accurate and up to date, and inform us through customer service for any changes you can't make directly. We reserve the right to deny access, terminate accounts, or modify content at our discretion, without prior notice. Regularly changing your password and maintaining account security is essential, as you are responsible for any unauthorized use.

2. PRIVACY

We encourage you to review our Privacy Agreement, which outlines how we handle your information during your visit to the Site. Any personal data you provide will be kept strictly confidential in line with the Privacy Agreement and relevant laws. If you do not agree with how your information may be used or transferred, we kindly ask that you refrain from using the Site.

3. PERMISSION TO ACCESS THE SITE

When you access our Site, you confirm that you're at least 18 years old or have parental supervision, and you agree to use the Site for personal shopping only. We grant you a non-transferable, revocable license to browse our offerings, but commercial use or acting on behalf of others without our permission is prohibited.

We strive to keep access to the Site smooth, uninterrupted, and error-free. However, given the unpredictable nature of the Internet, we cannot guarantee this at all times. Access may occasionally be suspended or restricted for maintenance, repairs, or new features, and we’ll do our best to minimize any disruptions. Thank you for your understanding!

Content on the Site is for informational purposes, and while vendors are responsible for their product details, we can't guarantee complete accuracy. You may access the Site for personal use, but you cannot modify, reproduce, or exploit any part of it for commercial gain without our written consent.

Framing our content or using our trademarks without permission is also off-limits. Any unauthorized use will result in the termination of your access. Please avoid restricted activities, as they could lead to account cancellation or even legal action. Enjoy shopping responsibly!

• Always adhere to our Terms and Conditions and any relevant guidelines posted on the Site.
• Don’t impersonate others or misrepresent your affiliation with any person or entity.
• Avoid using the Site for any unlawful activities.
• Don’t try to access or disrupt other systems connected to the Platform.
• Ensure that your actions don’t interfere with others' enjoyment of the Site.
• Refrain from posting or sharing materials deemed illegal in Nepal.
• Don’t upload any software or files that may contain harmful components, viruses, or malicious code that could damage the Site or other users’ devices.
• Use legitimately and keep the Site a safe space for everyone!

4. YOUR SUBMISSION

Anything you submit to the Site—whether it’s questions, reviews, comments, or suggestions (collectively called "Submissions")—becomes our exclusive property and won’t be returned to you. When you post comments or reviews, you also grant us permission to use your name alongside that content.

Please don’t use a fake email address or impersonate anyone else when making submissions. We reserve the right to remove or edit any submissions at our discretion, without prior notice. Thank you for contributing to our community!

5. YOUR CONDUCT

You must use the website responsibly, ensuring that it remains uninterrupted and undamaged. Engaging in activities that harm the Site or its associates is strictly prohibited. You are solely responsible for all communications and content sent from your device, and you must use the Site for lawful purposes only.

You are explicitly forbidden from using the Site for sending or using material that is not yours, illegal, offensive, or promotes hate, violence, or any form of discrimination. Additionally, you cannot engage in activities related to money laundering, gambling, or any content harmful to minors. Avoid using the Site in ways that annoy, inconvenience, or create unnecessary anxiety for others. Any use that diverges from the intended purpose of the Site is not allowed. Please keep the Site a safe and respectful space for everyone!

6. CLAIMS AGAINST INFRINGING CONTENT

We value and respect the intellectual property rights of others. If you believe your rights have been infringed, please contact us at info@khushibazar.com.np. We’ll do our best to address your concerns promptly. Make sure to include your name, address, contact information, and detailed information about the claim, such as the name of the infringing party and evidence of infringement. Incomplete submissions may be considered invalid, and providing false information could lead to legal consequences.

While we acknowledge manufacturers' rights to exclusive distribution agreements, violations of these agreements do not equate to intellectual property infringement. Enforcement of such agreements is a matter for the parties involved and not something we can assist with. For legal questions or concerns regarding your rights, we recommend consulting a legal specialist. Thank you for your understanding!

7. CLAIMS AGAINST OBJECTIONABLE CONTENT

We host thousands of products from various sellers and many comments on listings, so we can’t monitor every piece of content. Therefore, we follow a "claim, review, and takedown" approach. If you encounter any content that you believe is illegal, offensive, deceptive, or otherwise objectionable—such as hate speech, explicit material, or anything harmful to minors—please let us know right away at info@khushibazar.com.np .

When you report content, include your name, address, contact information, and as many relevant details as possible, including the name of the content in question and specific instances of objection. Incomplete submissions may not be processed. We’ll do our best to investigate and address valid claims promptly. Thank you for helping us maintain a safe environment!

8. INDEMNITY

You agree to indemnify and protect Khushi Bazar Private Limited, along with its subsidiaries, affiliates, and their employees, from any claims or legal actions—including reasonable attorney's fees—arising from your violation of these Terms and Conditions, any referenced documents, or applicable laws.

Additionally, you release Khushi Bazar and its affiliates from any liability related to the actions or inactions of sellers or service providers. You waive any claims you may have against us in this regard under any law or contract. Thank you for your understanding!

9. OUR SOFTWARE

Our software (including updates and documentation) is provided for your use with the Site. You may use it only to access our services as permitted by the Terms and Conditions. You cannot modify, distribute, or use the software for illegal purposes. We may terminate your access if you fail to comply with these terms. All software is our property and is protected by Nepalese copyright laws. When using the Site, you may also be using third-party services, which may have their own terms and fees. You are prohibited from copying, reverse-engineering, or tampering with our software. We may provide updates to the software at any time without notice.

10. CHANGES OR AMENDMENTS TO THE SERVICE CONDITIONS AND RELATED PROMISE

We can change the Site, its policies, and these terms and conditions at any time. You will be subject to the terms in effect when you use the website, unless changes are required by law, in which case they apply to past orders as well. If any condition is found to be invalid or unenforceable, it will not affect the validity of the remaining conditions.

11. EVENTS BEYOND OUR CONTROL

We are not responsible for delays or failures to meet our obligations due to causes beyond our control. This does not affect your statutory rights.

12. WAVIER

You acknowledge that we are a private business and can operate as we choose. If you breach any conditions on our Site and we do not respond right away, we still reserve the right to address any future breaches.

13. GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by the laws of Nepal. You and we agree to submit to the exclusive jurisdiction of the courts in Bharatpur.

14. REPRESENTATIONS AND WARRANTIES

We do not guarantee the quality or value of third-party products or services on the Site and accept no liability for any errors or omissions. We are not responsible for breaches of contract between you and sellers and do not mediate disputes.

We do not claim any rights to the products sold and have no obligations regarding contracts with sellers, including stock issues. Pricing errors may occur, and we or the seller may cancel your order without notice, refunding any prepayments per our refund policy.

15. TERMINATION

Khushi Bazar may terminate the agreement with you immediately and without prior notice, revoking your access to the site, including all passwords and account identifications. Termination does not affect any rights or obligations incurred before that date, including payment responsibilities. Khushi Bazar is not liable for any consequences from such termination. If you are dissatisfied with the site or its policies, your only remedy is to stop using it.

16. DISCLAIMER

You acknowledge that accessing services and making transactions on the Site is at your own risk, and it’s important to use your best judgment before proceeding. We are not liable for any actions or inactions of sellers or manufacturers, nor for any breaches of conditions, representations, or warranties from them. We also won’t mediate disputes between you and sellers. Additionally, we disclaim all warranties regarding the quality, accuracy, or legality of products listed on the Site. While we strive to provide accurate information, all content and services are offered "as is" without any guarantees. We do not endorse any products sold through the Site, and ownership of products remains with the sellers. we are not responsible for the actions of any other service providers featured on our Site, including warranty services. Thank you for understanding!

17. COMMUNICATING WITH US

By using the Site or contacting us, you agree to communicate electronically and must provide a valid phone number for orders. We may reach you via email, SMS, phone calls, or other methods. You consent to receive transactional and promotional messages regarding your orders and usage of the Site. You may reach us info@khushibazar.com.np